Last updated: 17 October 2026

​

At Solara Interiors, we respect your privacy and are committed to protecting your personal information.

​

This Privacy & Cookie Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or register your interest in our interior design services.

​

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable UK privacy and electronic communications legislation.

​

1. Who We Are

​

Solara Interiors is a UK-based interior design business specialising in affordable, practical and stylish interiors for homeowners and tenants.

​

For the purposes of UK data protection law, the person responsible for your personal information (the data controller) is Solara Interiors.

​

For more information, please email hello@solara-interiors.co.uk

​​

2. Information We Collect

​

We may collect the following information when you interact with our website:

​

Information you provide directly

• Your full name

• Your email address

• Your telephone number

• Your location, if you choose to provide it

• Any information you voluntarily include in correspondence with us

• Your communication preferences, including whether you have agreed to receive marketing emails

​

Information collected automatically

When you visit our website, certain technical information may be collected, including:

• Your IP address

• Browser type and device information

• Pages visited and general website activity

• Cookie preferences and related technical information

​

The precise technical information collected depends on the website features, cookies and services in use.

​

We do not intentionally collect sensitive personal information, such as health information, religious beliefs or financial details, through our early access form.

​

3. How We Use Your Information

​

We may use your personal information to:

​

• Register your interest in Solara Interiors and our upcoming services

• Manage our early access list and respond to your enquiries

• Contact you about the early access opportunity you requested

• Send newsletters, interior design inspiration, service announcements and promotional offers where you have given the necessary consent

• Understand interest in our services across different locations

• Maintain and improve our website

• Protect our website and business against misuse, fraud and security threats

• Meet applicable legal obligations

​

We will not use your personal information for purposes that are incompatible with those explained in this policy without taking the steps required by law.

​

4. Our Legal Basis for Processing Your Information

​

Under UK GDPR, we must have a lawful basis for using your personal information.

​

We rely on the following lawful bases, depending on the purpose:

​

Legitimate interests

We may process your contact details to manage early access registrations, respond to enquiries, administer our prospective client list and operate our business effectively.

Our legitimate interests include responding to people who have expressed an interest in our services and preparing for the launch of those services. We consider your privacy rights when relying on this basis.

​

Consent

Where you actively opt in to receive marketing emails, we rely on your consent to use your personal information for that purpose.

You may withdraw your consent at any time by using the unsubscribe link in our marketing emails or contacting us directly.

​

Legal obligations

We may process or retain certain information where necessary to comply with applicable laws or regulatory requirements.

​

Steps before entering into a contract

Where you specifically ask us to discuss or prepare a potential service agreement, we may use the information necessary to take those steps at your request.

​

5. Marketing Communications

​

If you choose to subscribe to our marketing communications, we may contact you by email with:

• Updates about the launch of Solara Interiors

• Early access and consultation availability

• Information about our interior design services

• Interior design inspiration, tips and ideas

• Relevant promotions and special offers

​

Marketing consent is optional and is not required simply to submit an early access enquiry.

​

We will not use your telephone number to send unsolicited promotional text messages without an appropriate legal basis and any consent required by law.

​

You can unsubscribe from marketing emails at any time using the link provided in those emails or by contacting us directly.

​

Unsubscribing from marketing will not prevent us from responding to a separate enquiry you have made.

​

6. How We Store and Protect Your Information

​

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

​

Information may be stored and processed using reputable third-party website, customer relationship management, email and data storage providers.

​

We restrict access to personal information to those who reasonably need it for legitimate business purposes.

​

Although we take appropriate precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

​

7. How Long We Keep Your Information

​

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

​

For early access enquiries, we retain information while the registration or related enquiry remains active and review inactive records periodically.

​

Where you have opted in to marketing, we retain the information needed to manage your subscription until you unsubscribe, withdraw your consent or we determine that it is no longer necessary.

​

If you unsubscribe, we may retain limited information on a suppression list to ensure that we respect your preference not to receive further marketing.

​

Other information may be retained for longer where required by law or reasonably necessary to establish, exercise or defend legal claims.

​

8. Sharing Your Information

​

We do not sell your personal information.

​

We may share information with trusted service providers where necessary to operate our website and business, including:

• Website hosting and form management providers

• Email marketing platforms

• Customer relationship management systems

• Cloud storage and IT service providers

• Website security and analytics providers, where used

​

These providers may process information on our behalf in accordance with applicable contractual and data protection requirements.

​

We may also disclose information where required by law or a competent authority.

​

We do not share your contact details with unrelated businesses for their own direct marketing purposes without an appropriate lawful basis.

​

9. International Data Transfers

​

Some of the technology providers used to operate our website and manage enquiries may process or store personal information outside the United Kingdom.

​

Where personal information is transferred internationally, we take steps to ensure that the transfer complies with applicable UK data protection requirements.

​

Depending on the destination and provider, this may involve UK adequacy regulations or appropriate contractual safeguards, such as the UK International Data Transfer Agreement or UK Addendum.

​

You may contact us for further information about the safeguards relevant to your personal information.

​

10. Cookies and Similar Technologies

​

Our website may use cookies and similar technologies to support website functionality, remember preferences, maintain security and understand how visitors interact with our content.

​

Cookies are small text files stored on your device when you visit a website.

​

Types of cookies

​

Essential cookies

These are used where necessary for the website to function properly, maintain security, manage sessions or remember relevant settings.

Certain essential cookies do not require your consent.

​

Analytics cookies

Where enabled, analytics cookies may help us understand website traffic, visitor behaviour and how our website is used.

We will obtain consent for analytics cookies where required by law. Some limited statistical uses may qualify for an exemption, subject to applicable conditions.

​

Functional cookies

These may remember your preferences or support additional website features.

Whether consent is required depends on the particular technology and its purpose.

​

Marketing cookies

If enabled, marketing cookies or similar technologies may be used to measure advertising performance or support relevant advertising.

We will request consent before using marketing cookies where required by law.

​

Managing your cookie preferences

Where consent is required, we will provide a way for you to accept or reject the relevant cookies and change your preferences.

You can also manage or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.

​

Cookies may be placed by Solara Interiors or by third-party providers used to operate the website.

​

For information about the specific cookies in use, their providers, purposes and durations, please refer to the cookie information made available through our website's cookie settings or contact us.

​

11. Your Data Protection Rights

​

Under UK data protection law, you may have the following rights, depending on the circumstances:

• Right of access: Request a copy of the personal information we hold about you.

• Right to rectification: Ask us to correct inaccurate or incomplete information.

• Right to erasure: Request deletion of your personal information in certain circumstances.

• Right to restrict processing: Ask us to limit how your information is used in certain circumstances.

• Right to data portability: Request that certain information be provided in a portable format.

• Right to object: Object to certain processing based on legitimate interests.

• Right to withdraw consent: Withdraw consent where our processing relies on it.

​

You have the right to object at any time to the use of your personal information for direct marketing. If you object, we will stop using your information for that purpose.

​

To exercise your rights, please contact us using the email address in Section 1.

​

We will respond to requests within the time limits required by applicable data protection law, normally within one month.

​

12. Providing Your Information

​

When registering for early access, we ask for certain contact details so that we can identify and respond to your registration.

​

Providing your optional location is voluntary.

​

You are not legally required to provide your information, but we may be unable to process your early access request without the contact details necessary to do so.

​

You are not required to agree to ongoing marketing communications in order to submit an enquiry.

​

13. Automated Decision-Making

​

We do not use personal information collected through our early access form to make solely automated decisions that produce legal or similarly significant effects on individuals.

​

14. Third-Party Websites

​

Our website may contain links to external websites or social media platforms.

​

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

​

15. Children's Privacy

​

Our website and services are intended for adults.

​

We do not knowingly collect personal information from children through our early access form. If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to address this.

​

16. Changes to This Policy

​

We may update this Privacy & Cookie Policy from time to time to reflect changes in our services, technology, legal obligations or data processing activities.

​

The latest version will be available on this page, with the date of the most recent update displayed at the top.

Where changes materially affect how we use personal information, we will take appropriate steps to inform affected individuals.

​

17. Contact Us

​

If you have any questions, concerns or requests relating to this Privacy & Cookie Policy, please contact:

Solara Interiors

Email: hello@solara-interiors.co.uk

If you are unhappy with how we handle your personal information, you may also raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office
Website: https://ico.org.uk
Telephone: 0303 123 1113

​

We would welcome the opportunity to address any concerns directly before you contact the ICO.